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Hot Spring® Spas and Endless Pools® Swim Spa are designed to outlast the competition and be worry-free, but they do require some basic maintenance, as all hot tubs and pools do. Here at the Spa Gallery, we are completely dedicated to providing the best service experience possible. Still, many times the issues can be easily fixed or prevented by our Spa owners. Below is a list of basic things you can do to ensure a delightful and worry-free experience.
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When The Spa Gallery delivers and sets up your new Hot Spring® Spa or Endless Pools® Swim Spa, you will receive a quick overview of the units various functions, maintenance procedures, and care. We will also leave a booklet with you so you can refer to it as needed. Much of what we will cover here is in this booklet. As always, if you have questions that we don’t answer here, simply call us during business hours at 417-755-7918.


Water Filters
As you use your hot tub/pool or as it auto-circulates the water when not in use, it goes through the filter to help keep contaminants out of your water. The contaminants and hard water elements can collect in your filter, making it difficult for water to pass through. When this happens, it affects the performance of the Spa or pool, sometimes causing it to shut down the filtration process and occasionally the function as well.

For this reason, you should check your filter often, clean them thoroughly according to the specific directions in your manual, and replace them with new ones regularly. This is usually the cause of most service phone calls. It’s always smart to have an extra set of filters on hand.

The Spa Gallery stocks a complete line of Hot Spring® Spa filters and other filters in our store. Hot Spring® suggests that water be replaced in freshwater spas every four to six months.

Regular Cleaning
Just like your bathtub, your unit requires regular cleaning.  That includes cleaning the filter per handbook guidelines, regularly checking the water level and adjusting as needed, wiping down the cover on both top and underside, and cleaning the outside of the Spa with an all-purpose cleaner or 1:10 diluted bleach solution. Following the recommended cleaning guidelines will keep your spa or pool looking great well into the future.
Supplies at spa gallery springfield  mo


For non-saltwater Spas
  • pH Increaser and Decreaser: For adjusting pH levels in either direction after testing
  • Alkalinity Increaser: Ensures the water pH is where it needs to be
  • Shock: A capful after a soak once a week ensures proper oxygen, reduces chloramines, and kills any bacteria
  • Sanitizer/Chlorine: Removes bacteria and other contaminants from the water and keeps it sparklingly clear
  • Test kit or strips: Using a test strip a few times a week will tell you if your Spa water needs attention

Saltwater Spas

Original Freshwater® Saltwater System Kit (delivered with your new Hot Spring® Saltwater Spa
  • Extra generating cells for replacement: To re-boot your natural saltwater system
  • pH Increaser and Decreaser: Balancing pH levels
  • Stain and Scale Control: To decrease hard water build-up in the filter
  • Non-chlorine Shock: To reduce bacteria after use
  • Liquid Chlorine: Used for start-ups and water changes
All of the above items are available at The Spa Gallery - come visit us today.


If you are experiencing an issue, please contact us at 417-755-7918. We have an experienced team of service technicians ready to help!